Syngentis - listening and responding to the needs of OH Managers and HR Directors in the NHS

In May 2012, Syngentis commissioned an independent market research company to survey Human Resource Directors and Occupational Health Managers to find out what key services they would value from the new company.

The Approach

We wanted to find out from those of you working on the frontline how we can best help to meet your future needs.

NHS occupational health managers and NHS Human Resource Directors were e-mailed and asked to undertake an on-line survey. Access to the survey was also made available via the NHS Health at Work website. The survey sought to  establish likely future demand for the following five key areas of occupational health support:

  1. Strategic advice services (board-level).
  2. Commissioning and procurement services.
  3. Services required at the operational level.
  4. Management support services.
  5. Training and coaching services. 

The Results

What services will you require over the next three years?

What services will you require graphic

Orange - Will definately require these services       Blue - May need these servcies

The results showed strong demand over the next three years for a number of specific services

The ‘top ten’ services required 

Ranking of service demand graphic

Other feedback from the survey

Occupational health services wanted:

“Support in getting Board attention”
“We need access to high level business management advice from someone who has a mix of commercial and public sector experience”
“Benchmarking similar to NPAG but more cost effective”
“Help promoting the occupational health service internally”

Next steps - the Syngentis response

Thank you for all of your responses – we are delighted that over 80% of you believe that Syngentis can be a valuable resource. From your feedback we have been refining and adapting the provision of the services that we will immediately offer so that we can best support your needs in the future.

We will provide:

Strategic consultancy support

We can offer board-level advice and make recommendations ensuring a clear alignment between your organisations objectives and your approach to occupational health and wellbeing. We can support you with:

Please    See here  for further information.

Clinical benchmarking via MoHaWK

Find out more about MoHawK here – it is currently a free service for NHS teams.

Business benchmarking via STEM

We are currently improving and developing STEM – an online costing tool.  This will also help teams review their pricing strategies. We will relaunch this as a web based free service in 2013.

If you would like to be kept up to date please Contact Us

Syngentis is the new not for profit community interest company that aims to support the NHS in the provision of excellent occupational health care and progress work previously undertaken by NHS Plus. We recognise that there is increasing pressure on NHS teams and can help you demonstrate quality, effectiveness and efficiency.

We will keep you informed as we develop new services and products.